Award Winning 118 Directory Enquiries: Best UK 118 Service 2005 is Announced

This year’s prestigious 118 Awards were held at The Lowry Hotel, Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s Award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.

(PRWEB) September 9, 2005 -- This year’s prestigious 118 Awards were held at The Lowry Hotel, Manchester City Centre. Hosted by the very funny Gina Yashere the best directory enquiries services in the world have been rightly rewarded. This year’s Award entrants were treated to a champagne reception and mouth watering five course meal at Manchester’s first five star hotel.

The Best UK 118 Service had to display evidence of their ongoing mission to deliver excellence to both the callers and to their own staff. The Best UK 118 Service Award was presented by Harnish Patel, Managing Director of Nuance.

“Being Best in Class requires a commitment and dedication to People, Performance and Process. Judges were looking for evidence of a strong service offering which can demonstrate satisfied customers, along with strong people management, a supportive culture and an innovative and ever evolving use of technology” commented Harnish.

This year’s final nominations for the Best UK 118 Service Award were:

Conduit 118 888
Yellow Pages 118 24 7
Ringtrue Communications 118 355

The entries for this Award were of an extremely high standard with many of the judges commenting on how difficult it was to whittle the entries down to the last three.

The judging panel was made up of experts in the market place and included representatives from The Pierz Group, Thomson Directories, Performance House, Lindley Consulting, Scansoft, Performix Technologies, Telecommunications Users Association, Volt Delta and 118tracker.com.

The winning 118 Service demonstrated simply their dedication to excellence in communication. Consistently delivering high standards and carrying out internal and external quality and performance measurements, guaranteed this organisation’s position as the Best 118 Service.

This consumer focused, quality service provides a comprehensive and efficient service at a competitive price.

The winner of the 2005 Best UK 118 Service, for the second year running, is Yell 118247.

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Source :  http://www.prweb.com/releases/2005/9/prweb281427.htm