Kodak to deliver on-site warranty, post-warranty service on solid state disk storage devices.
Rochester, NY(PRWEB) August 31, 2005 -- Texas Memory Systems, which
manufactures the World's Fastest Storage® and is the market leader in solid
state disk storage technology, has chosen Eastman Kodak Company's worldwide
service organization to provide on-site warranty and post-warranty service for
its solid state disk storage systems.
Based in Houston, Texas Memory Systems is an industry leader in solid state disk (SSD) technology, a fast, scalable platform for data storage. Kodak's worldwide service organization, KODAK Service & Support, is now recognized by Texas Memory Systems as an authorized service provider for its SSD devices.
"Stored data is typically mission critical, and when a company can't access it, that can greatly impact a company's productivity," said Woody Hutsell, executive vice president, Texas Memory Systems. "We chose Kodak as our service partner over an existing provider because its team of highly skilled engineers and global reach ensure minimal downtime for our customers."
KODAK Service & Support is made up of nearly 3,300 professionals reaching more than 120 countries.
"We are pleased to have Texas Memory Systems among storage manufacturers that have placed their trust in Kodak to provide the industry's standard for exceptional quality and support worldwide," said Joanne Boyd, director, Worldwide Business Development for Storage Services, Kodak. "We are honored to support the market leader in solid state disk storage technology and help Texas Memory Systems meet the ever-growing global needs of its customers."
KODAK Service & Support is a leading multi-vendor IT services provider, employing nearly 3,300 service professionals around the world, supporting more than 100 manufacturers of document scanners, storage devices and systems, and micrographic imaging equipment. The group supports the full spectrum of storage technologies, including tape libraries and drives; optical libraries and drives; mass storage devices (NAS/SAN); disk array/RAID systems; and autoloaders. Storage services offerings include:
-- Maintenance agreements, ranging from on-site service to advanced exchange and depot options, preventive maintenance, and choices of coverage up to 24 hours a day, 7 days a week, and 365 days a year in most areas.
-- Warranty enhancements that extend many basic manufacturer offers.
-- Enhancement services such as installation, training, relocation, data conversion, or optical disk cleaning.
-- Help desk, from locations in Asia, Australia, Europe, and the Americas, with multi-lingual capabilities.
About Eastman Kodak Company
Kodak is the leader in helping people take, share, print, and view images – for memories, for information, for business, and for entertainment. With sales of $13.5 billion in 2004, the company is committed to a digitally oriented growth strategy focused on four businesses: Digital & Film Imaging Systems – providing consumers, professionals, and cinematographers with digital and traditional products and services; Health – supplying the medical and dental professions with traditional and digital imaging and information systems, IT solutions, and services; Graphic Communications – providing customers with a range of solutions for prepress, traditional and digital printing, document scanning, and multi-vendor IT services; and Display & Components – supplying original equipment manufacturers with imaging sensors, as well as intellectual property and materials for the organic light-emitting diode (OLED) and LCD display industries. More information about Kodak (NYSE: EK) is available at www.kodak.com.
About Texas Memory Systems
Texas Memory Systems (http://www.texmemsys.com) manufactures the World's Fastest Storage® and is the market leader in solid state disk technology. Their RamSan® line of solid state storage is used to accelerate enterprise applications like OLTP databases, batch processes, and data warehouses, modeling and video editing up to 2500%. Founded in 1978, they sell direct to large enterprise and government organizations. They also sell through OEM and reseller partners.
Texas Memory Systems, World's Fastest Storage and RamSan are trademarks or registered trademarks of Texas Memory Systems.
Kodak is a trademark of Eastman Kodak Company.
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Source : http://www.prweb.com/releases/2005/8/prweb277997.htm