Autotask Provides Coast Solutions Group, its Customers, Solution Providers and Vendors With Instant Access To Status Updates of On-Going Projects
Rensselaer, NY (PRWEB) May 23, 2005 -- Autotask Corporation today announced
the company has signed a strategic partnership agreement with Coast Solutions
Group (CSG). The partnership will allow CSG to deliver a centralized, Web-based
platform for project management, service desk and CRM functions to the 90+
service providers in CSG’s nationwide network.
As part of the arrangement, CSG will migrate its pre-sale opportunities and active projects onto the Autotask IT Services Management software. CSG will also provide partners with a special Autotask team license that gives CSG service partners access to status reports on any projects on which they collaborate. Any CSG member of a project team can update progress on assigned tasks, enter time, access service tickets, and generate reports from any computer connected to the Internet. End user customers will also have view-only access.
“Having the ability to allow all of our partners and members seamlessly collaborate on projects and business-development activities represents a major milestone in the development of our network,” said Paul Freeman, president of Coast Solutions Group. “Autotask is the perfect platform for us — it's web-based and allows us to collaborate with our partners and members as well as their customers in a more seamless fashion.”
Bob Godgart, CEO of Autotask Corp., which is based in Rensselaer, NY, added, "We created a special Team Member License of Autotask especially for IT Services networks. We're delighted that Coast Solutions Group is the first such group to adopt it for their collaboration work, and we anticipate that many individual partners and members of Coast Solutions Group will now standardize on Autotask to run their own independent IT businesses."
During the past two years, Coast Solutions Group has built a network throughout the country of more than 90 technology solution provider partners that combine to offer an impressive set of credentials:
- 600+ locations nationwide
- 24 solution practices
- 100+ manufacturers supported
- More than 2500 full-time consultants in network
- Thousands of temporary and contract resources
- Standardized and custom technology solutions available nationwide
“Combining the features of Autotask with the resources of our basic membership program represents a tremendous opportunity for smaller solution providers,” said Freeman. “Now our members can not only take-on projects outside of their core skill set, geographic region and manpower bandwidth, but they can also provision their services via an enterprise level project management system like Autotask, which they otherwise would not have access to.”
Added Autotask's Godgart, "Our partnership with Coast Solutions is an important part of our business strategy to become 'the glue' that holds IT service networks together and allow them to run seamlessly, effortlessly, and profitably."
About Autotask, Autotask Corporation
Autotask (http://itservices.autotask.com/request_info.htm?source=nr5) is an innovative, web-based business platform that automates the key functions of any professional services organization. While Autotask is used in a wide range of industries, it has become the #1 business productivity package for IT Service Providers.
About Coast Solutions Group
Coast Solutions Group, a value-added distributor of enterprise professional services, is a nationwide partner-network delivering solutions in 24 technology areas.
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Source : http://www.prweb.com/releases/2005/5/prweb243034.htm